What is 211?
211 is an easy to remember phone number that connects you to available information and resource providers in your area. Best of all, it's FREE!
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Dial 211
Available 24/7, 365 days a year.
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Text your ZIP CODE to 898-211
Available Monday – Friday, 8:00 a.m. – 5:00 p.m.
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Access the 211 Online Database here.
Access community resources from your computer, phone, or device 24/7.
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INFORMATION:
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Simple requests for information like phone numbers, addresses, hours of operation, etc.
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REFERRALS:
211 staff will assess your needs to connect you to appropriate, available services
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ADVOCACY:
211 can communicate on behalf of callers to ensure that they receive services
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CRISIS:
211 specialists can help de-escalate crisis situations and provide warm connections to crisis counselors
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LANGUAGE TRANSLATION CALLS:
Non-English speakers can be helped using telephone translators, available for more than 150 languages
Emergency Preparedness Resources
Being prepared before an emergency happens can make all the difference. United Way of Northeast Louisiana has gathered these resources to help individuals and families plan ahead, protect important information, and be ready to respond when disasters occur.
Download the Family Response Bag to organize and secure your most important documents and records, and use the Disaster Readiness Checklist to make sure your household is prepared for emergency before they happen.
