Click HERE for Real-Time Updates on COVID-19

 

 

 

United Way of Northeast Louisiana 211 is your Convenient, Community Connection to information and resource providers. United Way of Northeast Louisiana 211’s trained, experienced staff is available 24 hours a day, 7 days a week, 365 days a year… including holidays.

 

---

 

Contacting United Way of Northeast Louisiana 211 is quick, easy, and can save you time and energy when seeking help or information.

Text your ZIP CODE to 898-211.

 

---

---

 

United Way of Northeast Louisiana's 211 service is your connection to resource providers when severe weather impacts your life. United Way of Northeast Louisiana’s 211, as well as 211’s around the state, are staffed and ready to help. During times of severe weather, 211 is a valuable tool to guide callers to the appropriate resources, whether it’s before, during, or after the storm.

 

Be prepared for disaster by getting your Family Response Bag together.

Click here to download your checklist: Family Response Bag List. 

 

 

 

---

 

United Way 211’s texting features are available Monday-Friday, 8:00 a.m. – 5:00 p.m., providing another easy, convenient way to get connected to:

• INFORMATION:

  Simple requests for information like phone numbers, addresses, hours of operation, etc.
  
  

• REFERRALS:

  211 staff will assess your needs to connect you to appropriate, available services
  
  

• ADVOCACY:

  211 can communicate on behalf of callers to ensure that they receive services
  
  

• CRISIS:

  211 specialists can help de-escalate crisis situations and provide warm connections to crisis counselors
  
  

• LANGUAGE TRANSLATION CALLS:

  Non-English speakers can be helped using telephone translators, available for more than 150 languages

 

Here are just a few of the topics callers contact United Way 211 about:

 

---