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United Way of Northeast Louisiana 211 is your Convenient, Community Connection to information and resource providers. United Way of Northeast Louisiana 211’s trained, experienced staff is available 24 hours a day, 7 days a week, 365 days a year… including holidays.



Contacting United Way of Northeast Louisiana 211 is quick, easy, and can save you time and energy when seeking help or information.

Text your ZIP CODE to 898-211.



United Way of Northeast Louisiana's 211 service is your connection to resource providers when severe weather impacts your life. United Way of Northeast Louisiana’s 211, as well as 211’s around the state, are staffed and ready to help. During times of severe weather, 211 is a valuable tool to guide callers to the appropriate resources, whether it’s before, during, or after the storm.


Be prepared for disaster by getting your Family Response Bag together.

Click here to download your checklist: Family Response Bag List





United Way 211’s texting features are available Monday-Friday, 8:00 a.m. – 5:00 p.m., providing another easy, convenient way to get connected to:


Here are just a few of the topics callers contact United Way 211 about:


Basic Needs (food, clothing, housing)

Consumer Information

Volunteer Opportunities

Criminal & Legal Services


Environmental & Public Health/Safety

Health Care

Income Support & Employment

Individual & Family Life

Leisure Activities & Recreation

Mental Health & Substance Abuse Services

Organizational & Community Services



Annual Report

UNITED WAY OF NORTHEAST LOUISIANA | MONROE (318) 325‑3869 1201 Hudson Lane, 71201 | RUSTON (318) 232‑0055 939 North Trenton Street, 71270