United Way of Northeast Louisiana


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United Way 2-1-1

United Way 2-1-1, a free, confidential service of United Way of Northeast Louisiana, is your Convenient Community Connection to information and resources. 

United Way 2-1-1’s trained, experienced staff is available 24 hours a day, 7 days a week, 365 days a year…even holidays.

Contacting United Way 2-1-1 is quick (the average call time in 2017 was 4 minutes, 24 seconds, with an average hold time of 26 seconds), easy, and can save you time and energy when seeking help or information.

Now you can text 2-1-1 to be connected to services!

Launched in spring 2018, United Way 2-1-1’s texting features are available Monday-Friday, 8:00 a.m. – 5:00 p.m., providing another easy, convenient way to get connected to:

Here are just a few of the topics callers contact United Way 2-1-1 about:

United Way 2-1-1 serves Caldwell, East Carroll, Franklin, Jackson, Lincoln, Madison, Morehouse, Ouachita, Richland, Tensas, Union, and West Carroll parishes.

For more information about United Way 2-1-1, simply dial 2-1-1 24/7/365, or send us a text by texing your ZIP CODE to 898-211, 8:00 a.m. - 5:00 p.m., Monday-Friday, or check out our Directory of Services. This resource will provide fast access to a database of community services in order to provide information about issues such as food, shelter, clothing, abuse/neglect prevention and protection, rent/utility assistance, elderly services, disease support groups, counseling, education, children/youth services, and much more...

View the Resource Database Inclusion/Exclusion Criteria

View the latest 2-1-1 Annual Report

Email United Way 2-1-1

or just dial 2-1-1

Alternate numbers to reach 2-1-1 are (318) 322-0400 or toll-free (800) 594-8911.

United Way 2-1-1 is a free, confidential, community service of United Way of Northeast Louisiana. 

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United Way of Northeast Louisiana | HOME | CONTACT | 1201 Hudson Lane, Monroe, LA 71201 | (318) 325-3869 | 939 North Trenton Street, Ruston, LA 71270 | (318) 232-0055