United Way of Northeast Louisiana


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United Way 2-1-1 is your Convenient Community Connection to information and resources. United Way 2-1-1’s trained, experienced staff is available 24 hours a day, 7 days a week, 365 days a year…even holidays.

Contacting United Way 2-1-1 is quick (the average call time in 2017 was 4 minutes, 24 seconds, with an average hold time of 26 seconds), easy, and can save you time and energy when seeking help or information.



Launched in spring 2018, United Way 2-1-1’s texting features are available Monday-Friday, 8:00 a.m. – 5:00 p.m., providing another easy, convenient way to get connected to:


Here are just a few of the topics callers contact United Way 2-1-1 about:

Basic Needs (food, clothing, housing)

Consumer Information

Volunteer Opportunities

Criminal & Legal Services


Environmental & Public Health/Safety

Health Care

Income Support & Employment

Individual & Family Life

Leisure Activities & Recreation

Mental Health & Substance Abuse Services

Organizational & Community Services

Annual Report


United Way of Northeast Louisiana | HOME | CONTACT | 1201 Hudson Lane, Monroe, LA 71201 | (318) 325-3869 | 939 North Trenton Street, Ruston, LA 71270 | (318) 232-0055