Ruston Strong — Long Term Recovery

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United Way 2-1-1 is your Convenient Community Connection to information and resources. United Way 2-1-1’s trained, experienced staff is available 24 hours a day, 7 days a week, 365 days a year…including holidays.



Contacting United Way 2-1-1 is quick (the average call time in 2018 was 4 minutes, 32 seconds, with an average hold time of 35 seconds), easy, and can save you time and energy when seeking help or information.

Text your zip code to 898-211.

United Way of Northeast Louisiana's 211 service is your connection to resources with severe weather impacts your life. Northeast Louisiana’s 211, as well as 211’s around the state are staffed and ready to help. During times of severe weather, 211 is a valuable tool to guide callers to the appropriate resources, whether it’s before, during, or after the storm.


Be prepared for disaster by getting your Family Response Bag together.

Click here to download your checklist: Family Response Bag List. 




United Way 2-1-1’s texting features are available Monday-Friday, 8:00 a.m. – 5:00 p.m., providing another easy, convenient way to get connected to:


Here are just a few of the topics callers contact United Way 2-1-1 about:

Basic Needs (food, clothing, housing)

Consumer Information

Volunteer Opportunities

Criminal & Legal Services


Environmental & Public Health/Safety

Health Care

Income Support & Employment

Individual & Family Life

Leisure Activities & Recreation

Mental Health & Substance Abuse Services

Organizational & Community Services




[Between March 9 and March 17 of 2016, United Way of Northeast Louisiana received 14,613 calls. A total of 42 volunteers were enlisted to help with the call volume and to record and transcribe damage reports.]


Annual Report


UNITED WAY OF NORTHEAST LOUISIANA | MONROE (318) 325‑3869 1201 Hudson Lane, 71201 | RUSTON (318) 232‑0055 939 North Trenton Street, 71270